Privacy Policy

1. Introduction

Truckiro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our driving school management platform.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, such as:

• Name and contact information (email address, phone number, mailing address)
• Student ID and enrollment information
• Driver's license information
• Date of birth
• Payment information (processed securely through third-party payment processors)
• Training progress and completion records
• Communications between you and instructors or administrators

2.2 Automatically Collected Information

When you access our Service, we may automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Location data (if you grant permission)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Service
• Process your enrollment and manage your training schedule
• Send appointment reminders and important updates
• Process payments and maintain financial records
• Communicate with you about your account and training progress
• Improve our Service and develop new features
• Comply with legal obligations and regulatory requirements
• Protect against fraudulent or illegal activity

4. SMS Communications

By providing your mobile phone number, you consent to receive text messages from Truckiro. These messages may include:

• Appointment reminders and confirmations
• Schedule changes or cancellations
• Payment confirmations and balance updates
• Important safety or regulatory updates

Frequency: Message frequency varies based on your activity and preferences.

Charges: Standard message and data rates may apply.

Opt-out: You can stop receiving messages at any time by texting STOP to any message we send. For help, text HELP.

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With your driving school: To facilitate your training and administrative needs
• With instructors: Limited information necessary for scheduling and training
• With service providers: Third parties who help us operate our Service
• For legal purposes: When required by law or to protect our rights
• With your consent: When you explicitly agree to share information

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

7.1 Access and Update

You can access and update your personal information through your account dashboard or by contacting us.

7.2 Communication Preferences

You can manage your communication preferences, including opting out of promotional messages, through your account settings or by following unsubscribe instructions.

7.3 Data Deletion

You may request deletion of your personal information, subject to certain legal requirements and retention policies.

8. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16 without parental consent.

9. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

• Email: privacy@truckiro.com